Agafay Adventure Marrakech, operated by Anouar BOULAKSOUT, respects the privacy of visitors and customers.
This Privacy Policy explains what personal information may be collected through agafayadventuremarrakech.com, why it is used, and how visitors can exercise their privacy rights. Personal data is processed in accordance with applicable Moroccan personal-data protection principles, including Law No. 09-08 on the protection of individuals with regard to the processing of personal data.
1.Information we may collect
Depending on how you use the website, we may collect:
- Full name
- Telephone / WhatsApp number
- Email address
- Preferred booking date
- Number of participants
- Selected activity
- Messages or special requests
- Booking and payment information
- Technical information such as browser type, device, IP address and cookies when applicable
2.Why we use personal data
Personal information may be used to:
- Respond to enquiries
- Check activity availability
- Organize and confirm bookings
- Communicate with customers before and after an experience
- Process or organize payments
- Provide requested tourism services
- Improve the website
- Prevent misuse or technical problems
- Comply with applicable legal obligations
We only collect personal information when it is necessary for these purposes.
3.WhatsApp
When you click a WhatsApp booking button, you leave the website and communicate with us through WhatsApp. WhatsApp / Meta may process information according to its own privacy policies.
Agafay Adventure Marrakech may use the information you send through WhatsApp to answer your questions, arrange bookings and provide customer service.
4.PayPal
PayPal may be used to collect the booking deposit. Payments made through PayPal are processed using PayPal’s own services and are also subject to PayPal’s privacy terms.
5.Cookies and analytics
The website may use essential cookies required for its proper operation.
No analytics or advertising tools are currently active on the website. If tools such as Google Analytics or Meta Pixel are activated in the future, additional cookies or similar technologies may be used to understand website usage and measure performance, and this policy will be updated accordingly.
6.Data sharing
Your personal data is not sold.
Information may only be shared when necessary with service providers used to operate the business or provide a requested service, such as WhatsApp / Meta, PayPal, website hosting providers or analytics providers when enabled. Information may also be disclosed when required by applicable law.
7.Data retention
Personal information is retained only for as long as necessary for the purpose for which it was collected and for any applicable legal or administrative requirements.
8.Data security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration or disclosure. However, no method of transmission or storage can be guaranteed to be completely secure.
9.Your privacy rights
You may contact Agafay Adventure Marrakech to request access to, or correction of, personal information concerning you, subject to applicable Moroccan law.
Privacy requests can be sent to: contact@agafayadventuremarrakech.com
10.International services
Some third-party services used by the website, such as WhatsApp, PayPal, hosting or analytics providers, may process information outside Morocco, according to their own terms and policies.
11.Contact
Agafay Adventure Marrakech
Anouar BOULAKSOUT
M'HAMID AV GUEMASSA
Marrakech, Morocco
Email: contact@agafayadventuremarrakech.com
WhatsApp: +212 670 163 074